Questions, answered.

Every draw is decided by drand — a public randomness beacon run by an independent global network. The winning ticket is rand mod tickets, and the full entry list is hashed and published before the beacon round exists. You can recompute the result yourself on our Verify a draw page, or paste the hash into any AI.

It means you never have to trust us. Three things are committed in the open: the sealed entry ledger, the future drand round, and one line of maths. Same inputs, same winner — every time, forever. No account or special software required.

No. The beacon round is committed in the future, and nobody — including us — can predict a drand value before it is published. Once entries are sealed we cannot add, remove, or reorder a single ticket.

It is the draw hash. Keep it. You can enter it on the Verify page at any point — even years later — to reproduce the exact winning ticket.

Pick a raffle, choose how many tickets you want, and check out. Your tickets are added to the sealed ledger immediately and you will see them in your basket and account.

Yes. UK law requires a free entry option and we honour it on every paid raffle. The postal route has the exact same odds as a paid ticket — details are printed on each raffle page.

Auto draws run the moment the timer hits zero or the ticket cap sells out — whichever comes first. There is no human in the loop; the bot draws, verifies, and publishes the result automatically.

You will be notified by email within minutes of the draw. Cash prizes are paid by bank transfer, usually within 3 working days. Physical prizes are shipped, tracked and insured, to any UK mainland address free of charge.

You must be 18 or over and a UK resident. We run age and identity checks before paying out any prize. Entries from outside eligibility are void and refunded.

Tickets are generally non-refundable once a draw has closed, because they form part of the sealed ledger. If a raffle is cancelled before it draws, every entry is refunded in full, automatically.

We do not use fake scarcity, countdown pressure tricks, or hidden odds. Every raffle shows real, live ticket counts. You can set deposit and spend limits, or take a break, any time from your account. See our Responsible play page.

Head to Contact. Real people answer, and our median first reply is a little over two minutes.